ED Pat Reg Rep I

Job description

Summary Location: Baystate Medical Center; Springfield, MA Schedule: 7p-730a; 2 days per week; every third wknd and holiday Under the direction of the Revenue Cycle Registration Manager/Supervisor, the ED Registration Representative is responsible for interviewing patients and collecting patient demographic and insurance information in a fast-paced, high-stress Emergency Department environment. Collects necessary patient responsibility payments at the time of registration. Duties also include working closely with insurance, Clinical Staff, Medical Records, and other hospital personnel to ensure patient safety and fiscal reimbursement. Obtains necessary signatures of all required forms and interacts in a professional and courteous manner with fellow staff members and the public at large. Requirements: 1) Successfully complete training in Patient Registration Department policies, procedures, workflows, and applications including annual web-based training and basic medical terminology. 2) Complete departmental orientation to product lines; demonstrate competency in introductory proficiency testing >91%. 3) Receive sign-off by a mentor in product line activities. 4) Complete Compassion...