Operator

Job description

Could this be one of those rare moments to do the best work of your career? The Lottery Corporation is Australia’s largest lottery company offering exciting games that deliver life-changing wins to customers and make a meaningful difference in the community. We’re the team who bring you Australia's favourite lottery and Keno games. For more than a century, we’ve been playing our role in creating positive impacts by delivering winning moments every day to our people, our customers, retailers, partners and our community. Share joy, spark possibilities and join the winning team today! What you’ll do: - Monitor and support critical 24x7 Lottery & Keno systems to meet service level targets - Perform Level 2 retail router network support for venues - Manage incidents, problems, and changes to ensure service continuity - Communicate outages and service updates clearly to stakeholders - Follow ITIL-aligned procedures to ensure compliance and operational excellence What you’ll bring: - Experience in Technology Operations in a 24x7 support environment - Strong technical skills across Control-M, Solarwinds, Cisco SD-WAN, SCOM / Squared-Up, and ServiceNow - ITIL certification and experience in...