Custom Cake Order Specialist

Job description

Description Essential Duties and Responsibilities: The essential functions include, but are not limited to the following: · Takes orders for Cakes, Baked goods, and catering. · Answers phone and answers questions regarding bakery/deli products. · Cleans organizes, and stocks assigned area. · Attentive interaction with guests coming in and as they leave, ensuring a positive guest experience. · Ability to inform guest of all bakery products including ingredients upon request. · Accurately write and follow detailed instructions on special orders to ensure product meets or exceeds the guest expectations. · Demonstrate positive, enthusiastic, committed, and flexible attitude always, while promoting the importance of effective teamwork. · Maintain positive working relationships through respectful, open, and effective two-way communication with all coworkers, supervisors, and all management. · Supports FOH and BOH staff in other duties assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) · Excellent communication skills; verbally interacts with management, team members and guests. · Strong organizational skills and ability to multi-task. · Ability to stay calm and work effi...