Junior Service Advisor

Job description

Junior Service Advisor Woodbridge Hyundai, Woodbridge, ON L4L 9C3 At Woodbridge Hyundai , we'r e a passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven individual to work alongside our team as a Junior Service Advisor. We are part of North America’s largest automotive retailer, Lithia and Driveway... it’ s your chance to work for a Fortune 500 company and grow with us! You will provide top-notch customer service, develop an understanding on the repair process, and handle customer inquiries or complaints . If you have strong problem-solving, superb communication skills, and a commitment to customer satisfaction, join us and become an essential part of our team. Duties and Responsibilities: Assists all customers (in-person and over the phone) with service requirements ensuring optimum customer service . Responds to customer’s inquiries in a timely and accurate manner according to the policy of the dealership . Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible . Creates/opens work orders for new customers and service; closes orders as appropriate . Invoices work orders...