Field Service Engineer- PCS

Job description

Job Description Summary Responsible for Patient Care Solition (PCS) installation, configuration, maintenance, and repair of medical equipment, ensuring optimal performance and compliance with regulatory standards. The position is based in the South East/Eastern Suburbs, with travel as required. Job Description: Activities & Responsibilities: - Patient Care Solition (PCS) Install and configure a range of medical equipment, focusing on one modality. - Conduct testing and calibration to ensure optimal performance. - Train healthcare staff on operation and basic troubleshooting. - Perform preventive maintenance and corrective operations of moderate complexity. - Capture and maintain accurate work documentation, including debriefing, parts ordering, and KPI metrics. - Apply and coach to ensure EHS and compliance standards are met. - Leverage customer knowledge to assist with contract and on-demand revenue growth. - Escalate complex problems to experienced peers. - Lead communications with customers and serve as escalation point for concerns, including installations. - Remote fixing and equipment diagnostics Technical Knowledge & Hard Skills: Involves site visits; therefore, a current Au...