Service Delivery Manager

Job description

We’re a ‘Family Friendly’ certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them. Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers Do Work That Matters: Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets. Your New Role and Responsibilities: We are seeking a motivated and experienced Technical Operations Service Delivery Manager to oversee daily operations and ensure seamless delivery to our Customer. In this role, you’ll manage operational performance, uphold service levels, and coordinate weekly, fortnightly, and monthly reporting. Your responsibilities will also include staff management, performance management, active engagement and oversight of ongoing projects, and maintaining strong relati...