Client Engagement Director (Key Accounts)

Job description

Role: Client Engagement Director (Key Accounts) Location: Old Trafford, M16 0PQ Hours: Flexibility required to support global markets Package: £90,000 OTE The Client Engagement Director at PHMG is a senior leadership role responsible for shaping and executing the strategic vision for the Client Engagement department. This role drives exceptional client experiences, fosters long-term relationships, and ensures alignment with PHMG’s organisational objectives. The Director will maintain a holistic view of department performance, identify trends and opportunities, and lead the design of innovative service frameworks. By collaborating with senior leadership and guiding Heads of Engagement and Client Services Managers, the Director will set the strategic direction to deliver measurable impact in a fast-paced, KPI-driven environment. As a proudly employee-owned business, every colleague at PHMG has a genuine stake in our continued success. This marks an exciting new chapter for the company, with a renewed focus on long-term growth, innovation and shared achievement. Alongside this, our Client Services department is undergoing an exciting period of transformation, refining our strategy and...