Systems Engineer

Job description

COSMOTE Global Solutions , as a member of OTE Group of Companies , is an ICT Systems Integrator delivering a broad range of ICT Solutions and Services. CGS provides a broad range of ICT Services focusing on: Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management, and Professional Services. Responsibilities: - Administration of specific infrastructures, systems and services, such as file and print-services, RDS service, specific systems and software and hosted applications. - 2nd level support. - Installation and configuration of system components and server software, including patch management. - Operating and monitoring of infrastructure, systems, servers. - Configuration management tasks & procedures. - Incident management, Change enablement, Request fulfilment, Problem management: definition, analysis and resolution. - Preliminary diagnosis of software and hardware problems, also in co-ordination with the central IT departments. - Advise in areas such as capacity management, contingency planning, IT service continuity management, au...