Overnight Call Center Customer Service Representative

Job description

Overview Overnight Call Center Customer Service Position We are hiring immediately for an overnight shift, which may include either Saturday or Sunday. Bilingual skills preferred, but not required. This is a full-time, on-site, customer service position at Roto-Rooter’s Chicago area Call Center located in Lombard, IL. We are a 24-hour service provider, so our call center stays busy overnight. If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. - $17.00-$19.00 per hour, depending on experience - Opportunity for weekly overall call center performance based bonus - Must be able to train during the day shift for 3-6 weeks. - Paid Training - Paid Time Off - Company matched 401(K) up to 6% Responsibilities: - Be the first point of contact with our customers. - Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems. - Data entry, including customer contact...