Guest Relations Manager, Hope Lodge

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless and welcoming experience for patients and caregivers. This role manages referrals, room allocations, occupancy, and supervises the guest relations & concierge team to optimize guest satisfaction and operational efficiency. Schedule: Sunday - Thursday 9:30 am - 6:00 pm Salary: $46,100: EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: ​ High School Diploma or Equivalent ​ Preferred Degree: ​ Bachelor's Degree ​ Minimum of 3 years of experience in guest relations, front desk management, or hospitality management, with at least 1-2 years in a supervisory or managerial role. Valid Driver's License with Clean Driving Record is Required - Manage guest referrals and...