Customer Care Professional Bilingual Soft Sales

Job description

Job DetailsJob Location: Remote - Orlando, FL 32806Position Type: Part TimeTravel Percentage: NoneJob Category: Contact CenterLighthouse Works is a mission-driven, values-based organization providing creative, competitive, and integrated employment opportunities for blind and visually-impaired working-aged individuals. Lighthouse Works also drives real business for real customers and supports and grows Lighthouse Central Florida's rehabilitation training. We are seeking motivated and customer-oriented Customer Care Professionals with soft sales experience to join our growing team. In this role, you will be responsible for delivering exceptional customer service while utilizing your sales skills to offer product or service solutions. You will answer inquiries, resolve issues, and educate customers on products and services that best meet their needs in a courteous and professional manner. If you have a passion for helping people and enjoy the challenge of guiding customers toward a purchase decision, we’d love to hear from you! Essential Job Functions: Provide excellent customer service by answering calls and responding to customer inquiries via phone, email, SMS or chat. Actively li...