Product Support Analyst I - French, Italian or Greek speaker

Job description

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. Product Support Analyst I - location Krakow - hybrid work (3 days per week in the office) What does our Team do?: We assist travel agencies with the analysis, recreation, and resolution from simple to high complexity problems, follow up on incoming Cases serving as Frontline Support for customers hosted in the Sabre reservations system and using our broad portfolio of Solutions. We Provide Technical support through different communication channels using advanced software and diagnostic tools, as well as recommend best business practices to customers on the application usability and system maintenance...