Retail Assistant / Clinic Manager - Tweed Heads, QLD

Job description

Retail Assistant / Clinic Manager Location: Tweed Heads, QLD Employment Term: Part Time 12.5 hours per week About the role: As the first point of contact for audiology customers, you’ll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You’ll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support. This is an exciting opportunity for a motivated Retail Assistant ready to step into a Clinic Manager pathway . With a structured training program, you’ll be supported to quickly develop into a senior role. Based at the Tweed Heads store, located in Tweed City Shopping Centre, you’ll support day-to-day clinic operations, deliver exceptional customer service, coordinate appointments, and help maintain high standards across hearing screenings and bookings. This is a Part-Time 12.5 hours per week role, with a consistent Tuesday and Friday roster. We’re looking for someone available Tuesdays from 9:00am – 5:00pm and Fridays from 12:30pm – 5:00pm, with some...