Deposit Operations Officer

Job description

Description The Deposit Operations Officer is responsible for overseeing and managing the daily operations related to deposit accounts at Servbank. This role involves ensuring the accuracy and efficiency of transactions, maintaining compliance with banking regulations, and providing excellent customer service. About Servbank: Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank. Responsibilities: - Assist Deposit Operations by performing new account quality control reviews, ensuring branch accounts are opened correctly and in compliance with established policy and procedures. - Resolve branch daily issues by answering inquiries regarding overall operations, including legal, compliance, and policy/procedural questions, and provide decision-making guidance as neces...