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Korean Bilingual Appliance Repair Ticket Support-Samsung

2020 Companies · Englewood Cliffs, New Jersey, US

Job Type: Regular Work Location: Samsung Electronics America - Englewood Cliffs, NJ 07632 Overview: 2020 Companies , in partnership with Samsung Electronics...

Job description

Job Type: Regular Work Location: Samsung Electronics America - Englewood Cliffs, NJ 07632 Overview: 2020 Companies , in partnership with Samsung Electronics America , seeks a recent graduate or entry-level Ticket Operations Coordinator to join the team. This role is ideal for someone eager to learn and grow in the appliance break/fix industry. The candidate will receive hands-on training and mentorship while supporting the management of technical support tickets within Contact Center operations. Work Authorization: Applicants must be authorized to work in the United States full-time without current or future visa sponsorship. Location : Englewood Cliffs, NJ (On-site required) Required Certifications & Skills: Bilingual in English and Korean Required Making the future is everyday life at Samsung. We’re seeking innovators who are called to change the world and build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better, and our people thrive with a driven mindset – better builds on better. We believe an inclusive culture and a diverse workforce drive innovation and growth. We aim to create a global team where every...