Client Service Specialist - Hybrid (Rosemont, IL)

Job description

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital. Summary: The Client Service Specialist supports the client management staff by assisting with group enrollment, renewal processes, and additional service-related functions that are designed to improve and enhance workflows, timeliness, and client responsiveness. Essential Duties and Responsibilities (include but are not limited to): - Assist with employee and employer questions - Assist with open enrollment meetings and presentations - Assist with claims troubleshooting - Assist customers with membership and eligibility changes - Assist clients with billing concerns - Help c...