Front Desk Supervisor

Job description

Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description: - Maintain AAA Four Diamond guest service requirements and standards. - Ensure AAA Four Diamond “observations” (inspection program) are consistently conducted on Team Members within reporting departments. - Fills all reasonable guest requests and follows up to resolve guest complaints. - Work closely with Housekeeping, Facilities and Player Development on a daily basis to manage room inventory. - Ensure safe and proper use of all computer equipment. - Manage/Control supplies and inventory in the department. - Proficiently utilize HotSOS to submit, track, and follow-up on work orders. - Conduct and participate in approved and required depar...