Subregional Customer Audit Manager

Job description

Your role: - Responsible for the end-to-end customer audit process within the region including organizing, documenting, RFI and task execution and corrective action follow up. - Lead and manage on-site customer audits and ensure all requirements are met and appropriate support from internal teams in place. - Act as a single point of contact for the customers and all internal parties to ensure local centralized support for customer audits. - Develop internal cross function quality gates to ensure success of the function - Support the development and maintenance of an audit database and foster continuous improvement programs aimed at enhancing audit processes and customer satisfaction - Partner with Customer Success Managers to ensure successful execution of strategic customer audits - Participates in the Global Customer Audit community to drive improvements and global consistency - Interface with Operations Management Team and contributes actively beyond the own responsibility areas. - Willingness to travel in the subregion for on-site customer audits What you’ll need: - Bachelor’s degree in, Business, IT, Engineering or related discipline or equivalent work experience in Audit mana...