Bilingual Team Lead Management

Job description

Description Wireless Team Lead Mgmt. Blue Fig USA, an authorized independent retailer of Cricket Wireless, is seeking a dedicated Wireless Team Lead to join our dynamic team. With over 90 locations across Florida, we are committed to delivering a premium customer experience through knowledgeable staff and innovative solutions. If you are a motivated leader with a passion for wireless technology and customer service, we invite you to contribute to our continued growth and success. Key Responsibilities: - Lead and motivate a team of Wireless Sales Associates to achieve sales targets and deliver exceptional customer service. - Provide training, coaching, and ongoing support to team members on wireless products, services, and customer engagement techniques. - Monitor team performance through sales metrics and customer feedback, and implement strategies for improvement. - Assist in daily store operations, including inventory management, merchandising, and ensuring compliance with company policies. - Foster a positive and inclusive team environment that encourages professional development and teamwork. - Stay informed about the latest wireless industry trends, products, and promotions to...