Dir, Management Consulting

Job description

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description: What you get to do in this role: The Customer Outcomes Success Architect People Manager will be responsible for developing and maintaining C-level executive relationships across 1-2 accounts as well as mentoring a team of Success Architects. The over-riding objective for the Success Architect will be to drive Customer Outcomes at these managed accounts leading to client’s product adoption, renewals, and expansion of ServiceNow offerings with the account. - Manage a team of 3-6 Success Architects, responsible for inspiring, guiding and mentoring your team - Deve...