Inside Sales Support Specialist

Job description

Benefits: As an Inside Sales Support Specialist , you will play a vital role in supporting our sales team and ensuring a seamless customer experience. In this position, you’ll assist our Outside Sales Representatives by managing customer accounts and orders, while also providing expert advice and assistance to customers at the contractor counter. Your contributions will help drive sales growth, enhance customer satisfaction, and uphold the positive reputation of Lake Lumber Co. - Competitive salary - Dental insurance - Employee discounts - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Key Responsibilities: Customer Assistance: Help customers locate and purchase building materials, offering product recommendations and expert advice. Support Sales Team: Assist outside sales representatives with customer accounts, resources, and order management. Order Management: Create purchase orders and invoices for stock and special-order products, and follow up on open orders to ensure timely completion. Logistics Coordination: Schedule deliveries and credit pick-ups to meet customer needs. Customer Service: Respond to customer inquiri...