Growth Marketing Manager, Scaled Success

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a Growth Marketer, Scaled Success to define how we support and grow a high-value segment of self-serve and previously sales-owned customers. In this role, you’ll build Figma’s scaled success motion by designing how self-serve, lifecycle, support, and human touch work together, and creating AI-enabled systems that drive growth while maintaining a high-quality customer experience. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Define and build Figma’s scaled success approach for self-serve and unmanaged customers - Design how product, lifecycle, support, and human touch work together across the customer journey - Par...