OPS CUSTOMER CONTACT SPECIALIST - ESCALATION TEAM

Job description

Requisition No: 872324 Agency: Department of Health: Working Title: OPS CUSTOMER CONTACT SPECIALIST - ESCALATION TEAM Pay Plan: Temp: Position Number: 64802089: Salary: $16.50 - $17.00 Hourly: Posting Closing Date: 03/26/2026: Total Compensation Estimator Tool: Division of Medical Quality Assurance: Bureau of Operations/Customer Contact Center: Customer Contact Specialist: Half-Time, OPS: Open Competitive Opportunity: *This advertisement will be used to fill multiple vacancies If you have a background in providing excellent customer service, you enjoy being on the phone assisting healthcare professionals, and have an interest in doing research to provide solutions to complex inquires…then we want to hear from YOU! The Division of Medical Quality Assurance, Bureau of Operations, Communication Services Unit (Call Center), is seeking multiple Regulatory Specialist II’s to join our dynamic team. Due to the variable nature of calls received from all health professions, this is an excellent opportunity to establish yourself in your vocation/career, while gaining knowledge that will assist in your growth for any future opportunities within the division. ***ATTENTION CANDIDATES***: - To be...