ATG Consultant with support

Job description

Job Summary: We are looking for an experienced ATG Application Support Engineer with strong expertise in Java/J2EE-based web applications, hybrid environments, and cloud-based application support. The ideal candidate will have a solid background in production support, performance troubleshooting, and monitoring, along with hands-on experience in ATG Commerce platforms and modern microservices architectures. Key Responsibilities: Provide end-to-end production support for ATG-based e-commerce applications across Dev, QA, and Production environments Perform advanced troubleshooting , incident resolution, and root cause analysis (RCA) Analyze thread dumps, heap dumps , and performance issues (memory leaks, JDBC connections, session issues) Support application migration and operations in cloud environments (AWS/Azure/GCP) Monitor system performance and ensure high availability and reliability Work with Microservices (MSE) / Micro Frontend (MFE) architectures Collaborate with development teams for bug fixes, enhancements, and system improvements Utilize monitoring and logging tools for proactive issue detection Participate in on-call support and handle critical production incidents Requi...