Customer Service Coordinator

Job description

This position will be open to internal and external applicants and will close on Thursday, April 23, 2026. This position pays between $55,520.00 to $69,400.00 and is based on skills, experience and education of the successful candidate. About this Opportunity: Are you searching for a company where you can be an integral part of the community and provide exceptional customer service? New Mexico Gas Company is hiring a Customer Service Coordinator that could be your introduction to a long career with us! You will find the workday in the life of a Customer Service Coordinator to keep you on your toes as you provide important customer service support for the business and the citizens of New Mexico. Primary Duties and Responsibilities: This list does not reflect the job duties in their entirety - Coordinates daily customer service activities, provides feedback by answering specific questions related to daily activities, peer mentoring and leadership of Call Center Representatives. - Handles difficult or escalated customer inquiries and problems - Assists in complex/political customer complaints and develops resolutions or compromises that will meet the customer’s needs and protect the f...