Inside Sales Representative- Aftermarket

Job description

We are seeking a highly motivated and outgoing Inside Parts Sales Representative to join our Aftermarket team. This individual will be responsible for managing assigned customer accounts, preparing quotes, and ensuring timely delivery of parts. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced environment where proactive communication and follow-up are critical to success. This position will require occasional travel (less than 20%) to support customer relationships or site visits and will participate in a rotating on-call schedule with the rest of the team to ensure after-hours customer support is maintained. DUTIES AND RESPONSIBILITIES: - Serve as the primary point of contact for assigned customers, managing all aftermarket part sales inquiries. - Generate accurate quotes in a timely manner. - Process orders and coordinate with internal teams to ensure on-time delivery. - Proactively follow up on quotes and orders to maintain customer satisfaction and resolve any issues quickly. - Build and maintain strong customer relationships through regular communication. - Track order status, backorders, and shipping schedules to keep customers informed. -...