Client Onboarding & Enablement Manager (Remote)

Job description

Who We Are: At Mindr and our family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe. Always aware. Always Guiding. Never Restricting or Judging. What You'll Be Doing: The Client Onboarding & Enablement Manager (B2B) serves as the critical bridge between the initial sale and long-term client success for our Keepr B2B solutions. This role owns the full post-sale client journey—from onboarding new business partners (probation offices, monitoring companies, treatment providers, bail bond agencies, and similar organizations) through training them to independently enroll and manage their own end users. This role combines SaaS onboarding expertise with a consultative, relationship-driven approach and thrives in a regulated, compliance-sensitive environment. While the primary focus of this role is onboarding and enablement, this individual will also support ongoing client relationships and account management activities as needed—particularly during early-stage growth—ensuring continuity, retention, and long-term partner success. o Own...