IT Support Engineer
Needefy AB · Stockholms län, SE
Looking for a job at one of the fastest growing companies in Stockholm? Were looking for IT Support professionals to help keeping our customers team producti...
Job description
Looking for a job at one of the fastest growing companies in Stockholm? Were looking for IT Support professionals to help keeping our customers team productive by delivering fast, reliable technical support across laptops, peripherals, accounts, and core workplace tools. What Youll Do Provide first-line support for day-to-day issues (hardware, software, access, connectivity) Triage, troubleshoot, and resolve tickets; escalate when needed and follow through to closure Onboard/offboard team members (device setup, accounts, permissions, security basics) Maintain IT inventory and lifecycle management (procurement, replacements, repairs, asset tracking) Support common workplace systems (e.g., identity/access, collaboration tools, endpoint management) Document fixes and improve internal IT guides to reduce repeat issues Who You Are Experience in IT support / helpdesk in a modern SaaS-first environment Strong troubleshooting skills across macOS/Windows, basic networking, and common productivity tools Hands-on expertise across identity (Okta / Entra / Google Workspace) Endpoint management (Jamf / Intune / Kandji) Networking basics, and the SaaS admin stack Comfortable handling identity and...