Senior Support Engineer

Job description

Overview The Sr. Support Engineer is primarily responsible for the support of the existing software applications and enhance software components deployed in the Cotiviti product suite. The successful candidate will be required to collaborate effectively with other developers, offshore development team members, business owners, project management, and other internal stakeholders. Responsibilities: This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and the requirements of the job change. - Analyze and assess how automated systems can be implemented to solve complex business problems. - Analyze and resolve software and process related issues originated from internal or external customers. - Applies the principles and practices of software quality assurance throughout the software development life cycle. - Documents the specifications, design, features and operation of applications prior to production roll out. - Ensure documenta...