Senior System Engineer

Job description

JOB TITLE: Senior System Engineering JOB LOCATION: 500 North Point Pkwy, Alpharetta, GA 30005 DUTIES: Ensure stability, performance, and continuous improvement of web applications and services. Lead the response to production issues, identify and troubleshoot problems implementing immediate fixes, and ensuring minimal downtime in compliance with SLAs. Build alerting systems, monitoring tools, and dashboards to proactively identify issues. Apply strong analytical, technical and functional skills to diagnose and resolve complex production issues, focusing on quick impact mitigation and work with development teams to implement long-term solutions. Create and maintain comprehensive documentation for system architecture, configuration, deployment procedures, and troubleshooting guides. Proactively detect problems, analyze trends and patterns, assess impacts and manage escalated issues to ensure timely resolution. Conduct blameless postmortems and after-action reviews to identify failure patterns, document lessons learnt and implement remediation to enhance application resilience Collaborate with development teams to define and validate non-functional requirements during design and devel...