Service Technician Supervisor

Job description

OUR VISION: "To become an indispensable partner to building owners with mission-critical systems." POSITION SUMMARY/OBJECTIVE: The incumbent is primarily responsible for troubleshooting MEP systems for all customers. This role is expected to quickly and efficiently diagnose problems, communicate the scope of effort out to customers, and identify the most cost-effective and timely solution to resolve the issue. This person supervises Service Technicians with varying levels of experience and executes production, safety, and quality goals. Hourly base rate of $$36/hr - $45/hr KEY TASKS & RESPONSIBILITIES: - Diagnoses problems within building systems, and either resolves or escalates them as appropriate. - Utilizes HVAC diagnostic equipment to identify systems issues. - Reviews blueprints and specifications to determine work details and establishes safe means and methods to complete tasks. - Leverages knowledge of building plans to inspect structures and locate key serviceable items. - Keeps records of assignments and produces detailed work reports to ensure all billing is accurate. - Works directly with customers to develop solutions to all concerns, issued in order of magnitude. - Up...