Customer Care Operations Specialist with Dutch language
Medtronic · Heerlen, Limburg, THE NETHERLANDS
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with pu...
Job description
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life: Are you looking for a versatile job in a world-leading healthcare technology company? Do you enjoy providing sales support and working in an international, inspiring, and dynamic environment? As a Customer Care Operations Specialist, you will own end-to-end operational excellence throughout the Order-To-Delivery lifecycle. You will be responsible for operational execution, identifying and addressing process gaps, leading projects and process improvements within established timelines, analyzing the impact of changes, and developing clear instructional guides. Ensuring effective communication, training, and adoption will also be key aspects of this role. A core responsibility is to proactively challenge existing processes and deliver data-driven insights. You will work closely with cross-functional teams to ensure alignment and successful outcomes. We are specifically looking for candidates that live within a max. 80km radius...