Senior Resort Manager

Job description

Career Site Header Job Summary: The Senior Resort Manager is responsible for overseeing the daily operations and long-term profitability of the resort. This leadership role serves as the primary point of contact for guests and residents, ensuring exceptional service and satisfaction. Key responsibilities include managing administrative functions, budgeting, marketing initiatives, and property maintenance. The Senior Resort Manager also leads leasing and sales efforts for new and pre-owned homes, while fostering a positive community environment through effective resident and guest relations. Job Duties: - Ensures guests and residents receive the highest levels of service consistent with Sun's customer service philosophy (Essential) - Handles resident and guest complaints in a timely and professional manner while communicating through a variety of means (Essential) - Manages the rent collection process, including collecting, posting, and depositing income from leasing of rental sites. Ensures bad debt is submitted to collections (Essential) - Handles delinquencies and approves eviction proceedings while adhering to Sun's policies (Essential) - Coordinates the timely distribution of r...