Product Management Director - Evernorth Health Services - Hybrid

Job description

We’re looking for a bold, thoughtful leader to help shape the future of Benefits Navigation at Evernorth. As Director of Product Management, you’ll lead a high‑impact team that serves as the trusted strategic partner for our most complex clients—while also influencing where the product goes next. This role blends deep relationship leadership with product strategy and market insight. If you’re energized by collaboration, motivated by impact, and eager to grow both people and products, this is an opportunity to make a meaningful difference. Responsibilities: Lead and develop a team of Account Management Senior Advisors who serve as the strategic relationship owners for the Benefits Navigation client portfolio (CareNav+), driving retention, satisfaction, and long‑term value Own client strategy across the book of business, aligning renewal success, performance guarantees, and enterprise goals into clear, actionable plans Act as the voice of the market—synthesizing client feedback, performance data, and industry trends to inform and prioritize product roadmap decisions Partner closely with Benefits Navigation product leadership to translate client needs into product enhancements, launch...