Client Services Intern

Job description

Overview The Client Services Intern will work alongside AvePoint’s global Professional Services team, supporting initiatives focused on customer excellence, operational insights, and continuous improvement. This role offers hands ‑ on exposure to analytics, AI ‑ enabled tooling, and modern service delivery practices within a SaaS environment. The internship is project ‑ based and centered on expanding AvePoint’s internal knowledge repositories, sentiment ‑ based telemetry, and data ‑ driven decision ‑ making capabilities. The intern will contribute to real business initiatives while developing practical experience with the Microsoft ecosystem and Power Platform. Key Responsibilities: - Support sentiment ‑ based data reporting and analysis to surface insights related to customer experience and service delivery - Assist in the development and enhancement of agentic, knowledge ‑ base driven experiences used by Client Services teams - Contribute to resource activity planning and forecasting initiatives to improve operational visibility - Help generate internal materials and documentation using AI ‑ assisted and tool ‑ aided workflows - Build and maintain Power Platform ‑ based dashboar...