Patient Coordinator at Phillip Parker Pediatric
Specialty Dental Brands · Norman, Oklahoma, US
Description Duties/Responsibilities: - Deliver a distinctive patient experience with every patient both in person and over the phone - Answer calls, and sche...
Job description
Description Duties/Responsibilities: - Deliver a distinctive patient experience with every patient both in person and over the phone - Answer calls, and schedule new and existing patients for dental treatment - Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history. - Maintain a clean and welcoming patient waiting area - Collect patient payments and post them to their patient ledger - Update necessary documents into patient chart - Outbound calls to patients for confirming upcoming appointments - Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office Requirements: - At least 1 year of experience in a dental front office setting - Customer Service experience - Passion for delivering the best experience - Ability to collaborate and be team-oriented