Member Services Representative "Front Desk"

Job description

Position : Member Services Representative - Front Desk Reports to : General Manager (GM)/ Assistant Manager (AM) / Shift Lead Department : Operations Purpose : Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. Qualifications: - Perform to your best abilities during your assigned work shift. - Monitor and maintain club cleanliness and atmosphere. - Ensure that all proper training has been completed in order to operate safely and efficiently. - Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. - Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks. - Process and Review Daily Club Activity Paperwork and file in appropriate folders. - Audit and Balance Cash Drawers on a daily basis. - Update and Review Daily Club Reports and complete any corresponding Data Entry Documents - Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment - Adhere to company’s policies and guidelines and address any minor infractions. - Provide a safe and secure environment fo...