Customer Service Officer

Job description

About Us Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally. The Role: We’re looking for an experienced and solutions-focused Customer Service Officer to join our team, supporting our Commercial & Industrial (C&I) customers. What you’ll be doing: - Managing relationships with Commercial & Industrial customers, acting as a key point of contact - Handling customer enquiries and delivering a responsive, solutions-focused experience - Taking ownership of customer issues from start to finish, ensuring timely and positive outcomes - Working closely with internal teams and external partners to coordinate effective service solutions - Investigating complex queries, identify...