Front of House Assistant - REEL Rochdale

Job description

Summary: As a Front of House Assistant at REEL Rochdale, you will play a vital role in delivering exceptional customer service within the hospitality and catering industry. Your primary focus will be to ensure a welcoming atmosphere for guests, assisting with their needs and contributing to a positive dining experience. This part-time position is essential for maintaining the high standards of service that REEL Rochdale is known for. Responsibilities: Qualifications: - Greet and welcome guests upon arrival, ensuring a friendly and professional atmosphere. - Assist with seating arrangements and manage reservations efficiently. - Take customer orders and relay them accurately to the kitchen staff. - Serve food and beverages to guests, ensuring timely and attentive service. - Handle customer inquiries and resolve any issues or complaints promptly. - Maintain cleanliness and organisation of the front of house area. - Collaborate with kitchen and bar staff to ensure smooth service operations. - Assist in setting up and clearing tables, as well as restocking supplies as needed. - Previous experience in a customer service role, preferably within the hospitality sector. - Strong communicat...