Technical Support Specialist (Ukrainian speaking) - Remote

Job description

About the Role Quantum-Systems Pty Ltd is seeking a Ukrainian-speaking Technical Support Specialist to support our international customers operating advanced unmanned aerial systems (UAS). This is a hands-on role focused on troubleshooting, customer support, and product performance, working closely with both customers and internal technical teams. Key Requirements (Essential): Fluent Ukrainian and English (written and spoken) Previous experience in one or more of the following: - Aviation maintenance - Electronics / electrical systems - Drones / Unmanned systems - Defence or similar technical field - Strong troubleshooting and problem-solving skills - Ability to communicate clearly with customers in a support environment Key Responsibilities: - Provide technical support via phone, email, and Microsoft Teams - Troubleshoot hardware, software, and operational issues - Support customers to ensure effective system operation - Assist with fault finding and defect resolution - Maintain accurate records of support activities - Support testing and validation of system updates - Deliver basic user guidance and training - Identify recurring issues and contribute to improvements About You: -...