General Manager

Job description

We are seeking candidates for the role of General Manager who can provide a warm, friendly, cheerful & genuine experience to all our guests by delivering exceptional service and world-class hospitality to every guest, every time. The General Manager is responsible for providing effective leadership to control costs, hospitality at the highest level, profitability and long term growth of each individual cafe by managing all aspects of the business. The General Manager is the keeper of the Sterling Culinary Management Culture in their cafe. This role requires excellence in balancing people, sales and financial goals and objectives. The General Manager reports to the Market Partner and is directly responsible for the overall results of the cafe. As a result, in addition to the personal, functional and leadership responsibilities, the General Manager must possess general management skills, including, but not limited to, people skills, understanding of the financial statements, the ability to manage expenses, and shift management. Responsibilities may include but are not limited to: - One-on-one meetings are regularly scheduled on a weekly basis to discuss results and action plans - Man...