Director, Quality Engineering

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Role Summary: In the Age of AI, quality isn’t a phase or a team at the end—it’s a capability built in by design. We’re seeking a Director of Quality Engineering (QE) to lead our transformation from traditional manual QA to a developer‑centric, AI‑augmented, risk‑based QE model across multiple product verticals (mobile apps, device/firmware, and platform/services). This leader partners closely with Engineering, Product, Release, and our Vertical Quality Leads (VQLs) to prevent defects early, accelerate flow, and raise the bar on reliability, accessibility, and customer trust. You will redefine culture, talent, tooling, and metrics—owning the strategy, operating model, and o...