Technical Services Specialist

Job description

Work Flexibility: Onsite As a Technical Services Specialist , you'll be responsible for ensuring both the quality checking of new products and the repair of items that have failed in the customer environment. You'll also promote service agreements after warranty periods have expired and perform contracted periodic maintenances. Your role involves troubleshooting, maintaining, calibrating (if needed), and overseeing the overall status of Stryker equipment by ensuring the 'gold standard' in all aspects of Stryker Services. What you will do: - Diagnoses and fault find the repair of company products - Undertakes the service and repair of company products to the required standards - Investigate and evaluate faulty items and quote on the repairs accordingly. Ensure that repairs comply with quality standards of IEC and compile technical reports. - Responsible for the testing of company products and provides fully completed test and service reports - Performs upgrades on company devices as required - Has periodic maintenance visits and performs calibrations on company devices as required - Informs Supervisor to keep on critical levels of spare parts inventory to fulfil warranty downtime ob...