Customer Service Representative

Job description

Job DetailsJob Location: Essex - Frazer - Frazer, PA 19355We are currently looking for a motivated team player to join our team as a Customer Service Representative. Customer Service Reps process orders for our customers, respond to inquiries, and handle any issues that arise – following the order from start to finish. The ideal candidate is eager to contribute to the team's success and takes ownership to deliver quality results. Why Choose Essex?: We offer a competitive salary and exceptional benefits package unmatched in the industry. We pride ourselves in a company culture that encourages ownership, assistance, growth, and doing the right thing – allowing you to be your best self. We are a stable, growing company and we know that our true strength is from our people. Enjoy a small company atmosphere with the resources of a larger company due to our network. Position Details: Receives customer orders by phone, email, customer website or EDI. Enters orders and data into system (Sage X3) for processing, including proper ship dates, locations, correct pricing, and freight carriers. Confirms shipped orders and starts the invoicing process. Receives, acknowledges, and documents custom...