Slot Attendant (FT)

Job description

JOB RESPONSIBILITIES: - Promotes Outstanding Customer Service Relations - Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships. - Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions. - Circulates throughout the area assigned, actively observing players and functioning of machines. - Responsible for minor machine repairs and e-ticket paper fills. - Records and logs any VLT machines that are not working. - Responsible for carrying a change wallet to make currency exchanges at customer’s request. - Responsible to ensure Federal cash reporting requirements are met. - Responsible for accurate payment and documentation of jackpot payouts. - Counts and verifies all exchanges with the cage department and customers - Reports all potential adverse situations such as safety hazards, intoxicated or disruptive guests, slot cheats or disputes beyond the scope of their position to a supervisor immediately. - Promotes and maintains necessary communications between self, co-workers and managers to ensure controlled operation of VLT floor. - Responsible for knowl...