Customer Service Representative - Billing

Job description

Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description: Job Summary: This role is responsible for managing all aspects of the billing cycle, ensuring accurate and timely invoice processing, and maintaining strong customer relationships through efficient resolution of billing inquiries. Key Characteristics: Strong customer service mentality: Attention to detail and effective organizational skills Ability to manage and track multiple activities Ability to learn and apply policies and procedures to daily work Effective communicati...