Patient Service Advisor

Job description

Become a part of our caring community As a Patient Service Advisor, you will report to the Associate Operations Director. This is an onsite full-time position. Job Functions: Use your skills to make an impact Clinic Address: 6085 Old National Hwy, Suite G, South Fulton, GA 30349 - Oversee the implementation of growth and retention initiatives within the center and work closely with staff to ensure execution of tactics are in alignment with best practices. - Develop familiarity with patients to build trust and sense of personalization in their care, enhancing their experience. - Support the new patient welcome experience by assisting with registration, conducting welcome tour, and providing comprehensive introduction to model of care. - Assist patients in navigating services within the health system and educating them about available resources, benefits, and events. - Conduct 30/60/90 day follow up outreach after the first appointment and subsequent regular touchpoints utilizing a mix of communication channels, ensuring patients have what they need to stay engaged in their care. - Support a variety of growth and retention initiatives through targeted in-clinic engagement and telepho...