Technical Field Services Representative

Job description

Job Summary The Technical Field Service Representative is a brand ambassador, providing best in class service to KEEN partner retailers by delivering product training to retail staff, support consumer-facing activations and demonstrations, and collaborates with internal teams to ensure consistent communication and effective field execution . This role supports all categories of business, including running, trail running, hiking, outdoor activities and other lifestyle activities. This role also requires coordination with the marketing team to roll out activation kits and in-store advertising to accounts. This role develops strong relationships with retail partner staff by consistently delivering excellent service, helping with in store event needs, and activating community events. Essential Functions: Description: Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without cause. - Drives sell-through at retail partner locations by educating staff on the brand, KEEN values, product features, t...