Service Designer

Job description

Overview LMI is seeking a passionate Service Designer with a proven track record of driving user adoption, usability, and behavior change in complex systems to join a high-performing team supporting a government healthcare client. This role focuses on improving the adoption and effectiveness of cutting-edge digital platforms operating within a multidisciplinary team. As a Service Designer, you will play a critical role in delivering measurable outcomes, including seamless integration with stakeholder systems, improved user engagement across technical and non-technical audiences, and sustained alignment with the client mission. This position may be remote. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, sp...