Attendant Spa-Seasonal,Salon and Spa (Harrah's Atlantic City)

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $15.92 per hour Maintains cleanliness of all equipment, exercise area, lockers, etc. Provides amenities to patrons (e.g. towels, soap, etc.) Opening Duties include, but are not limited to: Turn ON all steam, saunas and Jacuzzi; test all Jacuzzi for proper PH 7 bromine levels and temperature; unlock exercise room door; turn ON and check all equipment for safety; display amenities in lounge area; unlock doors. Cleans equipment daily and reports any equipment malfunctions/problems to the supervisor immediately. Ma...